“LG’s Mulaqaat”
Effective handling of complaints & grievances is fundamental to accountability & prompt resolution of public concerns in timely & cost-effective way: LG
Lt Governor interacts with people to resolve their complaints; directs officers to strengthen public confidence
People want to be heard & expect quick action from the administration, says the LG
LG’s Mulaqaat has emerged as a people-friendly platform, which enables & values complaints & ensures grievances are handled promptly and accountability is fixed for further improvements: LG
Listening to people first is the top priority of the administration, says the LG
The ease of conversations through LG’s Mulaqaat stimulates different departments to support citizen-centric system that provides seamless & integrated public services to meet the increasing societal expectations: LG
Feedback system on complaints handling have ensured equitable, objective, and unbiased process. All the departments are working in an efficient, effective, integrated and coherent manner with increased citizen participation, says the LG
Jammu, November 30: Effective handling of complaints and grievances is fundamental to accountability and prompt resolution of public concerns in a timely & cost-effective way, said the Lieutenant Governor Manoj Sinha while interacting with people during the latest edition of “LG’s Mulaqaat”- Live Public Grievance Hearing programme, at the Civil Secretariat today.
The Lt Governor directed the officers to strengthen public confidence. He also passed on-spot directions to resolve their complaints.
People want to be heard and expect quick action from the administration. LG’s Mulaqaat has emerged as a people-friendly platform, which enables & values complaints & ensures grievances are handled promptly and accountability is fixed for further improvements, the Lt Governor observed.
Listening to people first is the top priority of the administration. The ease of conversations through LG’s Mulaqaat stimulates different departments to support citizen-centric system that provides seamless
