JAMMU, May 24, 2026 : The Transport Department Jammu and Kashmir has issued strict directions making reservation of seats for women and specially-abled persons mandatory in all Public Service Vehicles operating across Jammu and Kashmir, warning transport operators of stringent legal action for violations.
According to a circular issued by the office of the Transport Commissioner, authorities observed that earlier instructions regarding reserved seating for women and persons with disabilities were not being implemented properly by vehicle owners and operators, resulting in inconvenience and hardship for passengers entitled to these facilities.
To ensure uniform implementation and protection of passenger rights, the department has reiterated detailed guidelines for immediate compliance across the Union Territory.
As per the circular:
- Seats numbered 1 to 12 in big buses
- Seats numbered 1 to 9 in medium and mini buses
shall remain exclusively reserved for women and specially-abled passengers.
The department clarified that this reservation policy is now a mandatory condition attached to permits issued for operation of public transport vehicles.
Authorities have also directed that all reserved seats must be clearly marked with the words “Reserved for Women and Specially-abled Persons” painted in bold and legible white letters either on the seat backs or adjacent body panels of the vehicle to ensure visibility for commuters.
The circular stated that responsibility for ensuring proper display and implementation of the reservation policy will rest directly with vehicle owners and operators.
Officials further clarified that if no eligible passenger is present, reserved seats may temporarily be occupied by other commuters. However, such passengers must immediately vacate the seats once a woman or specially-abled person boards the vehicle during the journey.
The Transport Department has made drivers and conductors personally responsible for enforcing the reservation rules inside vehicles without exception.
Enforcement agencies including the Motor Vehicles Department and Traffic Police have also been directed to conduct regular inspections and special drives at bus stands, transit points and during routine vehicle checking to ensure strict compliance.
The circular warned that any violation would invite legal action under the Motor Vehicles Act, 1988, particularly Section 192A dealing with breach of permit conditions.
Penalties may include:
- Imposition of fines
- Suspension of permits
- Cancellation of permits in case of repeated violations
Regional Transport Officers (RTOs) and Assistant Regional Transport Officers (ARTOs) have been instructed to verify compliance during vehicle inspections, permit processing and renewal of fitness certificates.
Transport Commissioner Vishesh Paul Mahajan appealed to transport operators and the public to ensure dignity, safety and respect for women and specially-abled passengers in public transport.
“Let us all decide to behave as true gentlemen and good citizens and ensure that not only we provide seats to our women and specially abled but make them feel safe and welcomed in public transport. It is our duty to help our fellow country-people,” he said.
