New Delhi, July 24, 2025: One97 Communications Ltd, the parent company of Paytm, has reported its first-ever consolidated net profit of Rs 122.5 crore for the quarter ending June 2025, marking a significant turnaround from a net loss of Rs 840 crore in the same period last year.
The profitability is attributed to cost optimization, AI-driven operational efficiency, and a rise in payment processing revenues, the company said in a statement.
“EBITDA and PAT turned profitable at Rs 72 crore and Rs 123 crore respectively, demonstrating AI-led operating leverage, disciplined cost structure, and other income,” Paytm added.
Key Financial Highlights:
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Revenue from operations surged 28% YoY to Rs 1,917.5 crore, up from Rs 1,501.6 crore in Q1 FY25.
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Gross merchandise value (GMV) rose 27% YoY to Rs 5.39 lakh crore.
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Merchant subscriptions hit an all-time high of 1.3 crore, up by 21 lakh YoY, driven by quality devices and a strong service network.
Cost Management & Workforce Optimization:
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Marketing and promotional expenses were slashed by over 50%, down to Rs 99.8 crore from Rs 221.4 crore YoY.
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Employee benefits dropped by nearly Rs 300 crore YoY, totaling Rs 643 crore, primarily due to the integration of AI in non-sales operations.
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While sales employee costs rose 19% YoY to Rs 266 crore, non-sales employee costs fell 28% YoY to Rs 346 crore.
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The average number of sales employees increased 23% YoY to 38,945.
Paytm emphasized plans to strengthen its Tier-1 market presence while expanding aggressively into Tier-2 and Tier-3 cities by further growing its sales network.
This performance marks a pivotal milestone in Paytm’s journey towards sustained profitability and scalable fintech leadership in India.
